GUIDANCE AND COUNSELING


1.0 POLICY

AMA International University-Bahrain recognizes that guidance and counseling is an integral part of the school's existence. It is not limited to the Guidance Office but implies that everyone involved in the school experience of the student has a part in helping him/her develop; hence, the University implements a comprehensive guidance and counseling program assists students enhance their psychological growth, emotional well-being and learning potentials.

2.0 PURPOSE

These policy and procedures intend to define the approach used to deal with students’ issues that prevent them from achieving their personal and academic goals /ambitions.  This approach aims to help students have a more positive outlook in life; thereby, making their stay in the University more meaningful.

3.0 SCOPE

These policy and procedures apply to all students of the University. It starts from the recognition of the student's problem and ends with the follow-up and monitoring of the student's progress even after the counseling sessions.

4.0 RESPONSIBILITIES

Head, Guidance Office

Guidance Counselors

Head, Operations

Head, Academic Affairs

Head, Student Affairs

College Deans

Faculty Members

All Heads of Support Offices

5.0 DEFINITION OF TERMS

6.0 PROCEDURE

6.1 Counseling Routine

    6.1.1 The student completes an inventory form by providing basic demographic information (age, address, parents name and contact numbers, etc.). This facilitates better understanding of student's problems and/or needs.


    6.1.2 Depending on the student's concern, he/she is referred to a counselor. All counseling sessions are conducted in private offices.


    6.1.3 The Counselor begins with an initial interview which is devoted to establish the rapport between them and encourage the student to express his or her concerns freely. The session is to make an initial assessment of the student's concern, the contributing factors and coping strategies. From these, the Counselor assesses whether counseling sessions are required.


    6.1.4 Every counseling session is recorded in the student counseling form which the student signs after. Need for succeeding sessions are noted in the form. Follow up sessions to monitor student's progress are also conducted.


    6.1.5 If the student's concern is beyond the expertise of the assigned Counselor, he/she may refer the case to another practitioner.

6.2 Counseling For Referrals

    6.2.1 Referrals for counseling may be forwarded to the Guidance Office by other departments. A pre-conference between the referring party and the Counselor is held to discuss the issue and how it may possibly be dealt with and if other support services may be required.


    6.2.2 Using the Campus Information System, the Counselor checks on the student's schedule and issues a call slip to the student for a counseling session to address the issue referred.


    6.2.3 Every counseling session is recorded in the student counseling form which the student signs after. Need for succeeding sessions are noted in the form. Follow up sessions to monitor student's progress are also conducted.


    6.2.4 If the student's concern is beyond the expertise of the assigned Counselor, he/she may refer the case to another practitioner.

7.0 REFERENCES

Student Handbook

Operations Manual

Procedures Manual

Quality Manual

Quality Records

QR-GUI-001 Counseling Referral Form

QR-GUI-002 Counseling Report Form

8.0 DISTRIBUTION LIST

Head, Guidance

Guidance Counselors

Head, Operations

Head, Academic Affairs

Head, Student Affairs

College Deans